We’re here to help with your orders, products, sizing questions,
and shopping experience.
Get In Touch
Have a question about our lingerie collections, shipping, or your order?
Our customer support team is happy to assist you.
Email:
lunabodyjoy@outlook.com
Customer Service Hours:
Monday – Friday
9:00 AM – 6:00 PM (GMT+8)
We usually reply within 24-48 business hours.
Order Support
We can help you with:
- Order status
- Shipping updates
- Product information
- Size questions
- Returns and exchanges
Before Contacting Us
To help us provide faster assistance, please include:
- Your order number
- Email address used for your order
- Details about your question
- Photos if related to a product issue